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       <title>CATAMARAN CRUISERS INC  Reviews</title>
       <link>https://sfsailing.com</link>
       <description>Marine Business Index - CATAMARAN CRUISERS INC</description>
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<item>
  <title>2 Star Rating</title>
  <description>After researching trailerable houseboats I settled on Catamaran 
Cruiser&apos;s Lil Hobo.  i scheduled a trip from VA to TN to see an 
&apos;end production&apos; Lil Hobo.  The AFTERNOON before i was to fly 
out they called to say the boat wasn&apos;t anywhere near completion.  
i was very upset but asked when I could be ASSURED the boat 
would be completed and was given a date.  I rearranged all and 
went on that date.  I was surprised and devastated to find that 
the Lil Hobo was still only barely started!!!!  They were 
apologetic.  I don&apos;t have a lot of money and spent $1000, plus 
lost work income from taking off, for, in my opinion, nothing.  
They assured me they&apos;d send lots of interior and exterior 
detailed photographs and videos of the completed boat (as I had 
planned to do.) A month later, nothing.  I called and was told 
they&apos;d be coming. A month later, I left another message and got 
no return call or photos.  Now, another 4  months later (6 
months altogether) they still have never followed through.

I called today asking to be reimbursed for the wasted trip. The 
owner was very defensive because I was quite upset, said 
absolutely NO to any reimbursement until and if I bought a boat.  
He made excuses about the boat not having been completed 
when I arrived, twice saying &quot;production is a fickle thing&quot;. I said 
that had nothing to do with their ability to have called and let me 
know production HAD been delayed again to avoid the wasted $ 
and trip.  Even the first time they knew LONG before they called 
me that the boat would not be completed and yet did not call 
until the day before.

Based on the above, I would not recommend doing business 
with them, even though there&apos;s no question they have a good 
product. They leave a lot to be desired in terms of customer 
service (based on my experience above.)  I cannot emphasize 
how disappointed I am as I was totally committed to buying this 
boat and will now go to my second choice.  </description> 
  <pubDate>{ts '2009-01-19 14:07:00'} 14:07:00 PST</pubDate>    
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