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Reviewer: D Thomas 19-Jan-09Comment: After researching trailerable houseboats I settled on Catamaran Cruiser's Lil Hobo. i scheduled a trip from VA to TN to see an 'end production' Lil Hobo. The AFTERNOON before i was to fly out they called to say the boat wasn't anywhere near completion. i was very upset but asked when I could be ASSURED the boat would be completed and was given a date. I rearranged all and went on that date. I was surprised and devastated to find that the Lil Hobo was still only barely started!!!! They were apologetic. I don't have a lot of money and spent $1000, plus lost work income from taking off, for, in my opinion, nothing. They assured me they'd send lots of interior and exterior detailed photographs and videos of the completed boat (as I had planned to do.) A month later, nothing. I called and was told they'd be coming. A month later, I left another message and got no return call or photos. Now, another 4 months later (6 months altogether) they still have never followed through. I called today asking to be reimbursed for the wasted trip. The owner was very defensive because I was quite upset, said absolutely NO to any reimbursement until and if I bought a boat. He made excuses about the boat not having been completed when I arrived, twice saying "production is a fickle thing". I said that had nothing to do with their ability to have called and let me know production HAD been delayed again to avoid the wasted $ and trip. Even the first time they knew LONG before they called me that the boat would not be completed and yet did not call until the day before. Based on the above, I would not recommend doing business with them, even though there's no question they have a good product. They leave a lot to be desired in terms of customer service (based on my experience above.) I cannot emphasize how disappointed I am as I was totally committed to buying this boat and will now go to my second choice.
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